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#BAL - A code you can dial from your mobile phone to check the current balance on your Verizon Wireless account. The call is free and doesn’t use any minutes from your allowance.


#DATA -  A code you can dial from your mobile phone to check your data usage information. The call is free and doesn’t use any minutes from your allowance.


#GIFT - A code you can dial from your mobile phone to check the balance on a Verizon Wireless gift card. The call is free and doesn’t use any minutes from your allowance.


#MIN - A code you can dial from your mobile phone to check minute usage information. The call is free and doesn’t use any minutes from your allowance.


#PAY - A code you can dial from your prepaid mobile device to make a payment on your Verizon Wireless prepaid account. The call is free and doesn’t use any minutes from your allowance.


#PMT - A code you can dial from your mobile phone to make a payment on your Verizon Wireless account. The call is free and doesn’t use any minutes from your allowance.


#ROAD - A code you can dial from your phone to access Verizon Wireless Roadside Assistance for towing, jump start, etc. The call is airtime free and you must be enrolled in Roadside Assistance to use this service.


#TEC - A code you can dial from your mobile phone to ensure your phone is working after completing an Electronic Serial Number (ESN) change or new activation. The call is free and doesn’t use any minutes from your allowance.


#UPG - A code you can dial from your phone to find out when your upgrade eligibility date is.


**Me (StarStar Me) - An add-on mobile service that lets you use your name or nickname, when available, as your number. People can call you from their mobile phones by simply entering * * and then a unique word or phrase that you choose. StarStar numbers aren't supported by Verizon Wireless anymore; however, you can still call StarStar numbers.


*611 On-Screen - A feature of the My Verizon Mobile app that appears when you dial *611 on an Android™ device. When this feature is enabled and you call *611, a screen with account management options launches on your device. At a quick glance, you’ll see all of the options you’d normally hear on the phone when calling *611. You can view your usage, view and pay your bill, change your plan, change your features and more, right from your device.